•Wipro Released an advertisement for recruitment for the post of Process Associate, Service Desk Analyst, Associate, with related information like eligibility, age limit, selection procedure, pay scale and all other information. Read the Official advertisement, link is given below and then apply through the official website, that link is given below at last of this page.
ABOUT Wipro:-
Wipro Limited is a globa information technology services company headquartered in India. With a rich history spanning over 75 years, Wipro offers a wide range of IT services, consulting, and business process outsourcing solutions to clients across various industries. The company operates in diverse sectors, including technology, healthcare, manufacturing, financial services, and more. Wipro’s services encompass digital transformation, cloud computing, cybersecurity, analytics, application development, and infrastructure management, among others.
∆ The company has a strong focus on innovation, leveraging emerging technologies such as artificial intelligence, machine learning, and Internet of Things to deliver cutting-edge solutions. Wipro is known for its customer-centric approach, commitment to quality, and global delivery capabilities. With a vast global presence and a dedicated workforce, Wipro continues to be a prominent player in the global IT services industry, helping organizations navigate digital disruptions and achieve their business objectives.
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Company:- Wipro.
Job Position:- Process Associate, Service Desk Analyst, Associate.
Experience:- freshers and Experienced both can apply.
Job type:- OFFICE JOB.
Job timings:- 8-9 hours.
Gender:- Male & female both can apply.
Age limit:- NA.
Salary:- 2.8 to 3.5/- L.P.A. (Expected).
Job location:- Kolkata / Pune / Gurgaon / Noida / Mumbai / Chennai / Bangalore/ Hyderabad, India.
Important Dates:-
Application Begin:- Already Started.
Last Date:- As Soon as possible before.
Selection process:- Interview Based. (shortlisted candidates).
Post details | eligibility criteria | qualification | key skills.
1:- Process Associate, Service Desk Analyst, Associate:-
•Qualifications:- Any Graduate.
•Batch:- Any Batch.
•Experience:- (Desirable).
•0-3 Years of experience.
Skills Required For Process Associate, Service Desk Analyst, Associate:-
∆ Communication Skills: Strong verbal and written communication skills to effectively interact with colleagues, customers, and stakeholders.
∆ Customer Service Orientation: Ability to deliver excellent customer service, understand customer needs, and provide timely and effective solutions.
∆ Problem-Solving: Strong problem-solving skills to analyze issues, identify root causes, and propose appropriate solutions.
∆ Technical Proficiency: Proficiency in relevant technical skills and tools related to the specific job role.
∆ Attention to Detail: Meticulous attention to detail to ensure accuracy and quality in executing tasks and handling customer inquiries.
Job Profile & Responsibilities for Process Associate:-
∆ Process Execution: Execute day-to-day operational tasks as per defined processes and guidelines.
∆ Quality and Compliance: Ensure adherence to quality standards, process guidelines, and regulatory requirements.
∆ Customer Service: Provide excellent customer service by addressing customer inquiries, resolving issues, and ensuring customer satisfaction.
∆ Data Analysis and Reporting: Collect, analyze, and interpret data related to process metrics, performance indicators, and operational trends.
Job Profile & Responsibilities for Service Desk Analyst:-
∆ Technical Support: Provide technical assistance and support to end-users through various channels such as phone, email, or chat.
∆ Incident Management: Log, track, and manage incidents and service requests using incident management tools or ticketing systems. Follow established protocols to prioritize, escalate, and resolve issues within defined service level agreements (SLAs).
∆ Troubleshooting and Problem Resolution: Perform troubleshooting and problem-solving activities to identify the root cause of technical issues.
∆ Customer Service: Ensure a positive customer experience by delivering excellent customer service.
∆ Knowledge Management: Contribute to the creation and maintenance of knowledge articles, FAQs, and troubleshooting guides.
Job Profile & Responsibilities for Associate:-
∆ Task Execution: Execute assigned tasks or projects according to defined processes, guidelines, and timelines.
∆ Data Analysis and Reporting: Collect, analyze, and interpret data to generate reports, dashboards, or presentations
∆ Documentation and Record-Keeping: Maintain accurate and up-to-date documentation, files, and records related to assigned tasks, projects, or workflows.
∆ Quality Assurance: Perform quality checks on deliverables to ensure accuracy, completeness, and adherence to defined standards.
∆ Collaboration and Teamwork: Collaborate with colleagues, team members, and cross-functional teams to achieve shared goals and deliver on projects or tasks.
How to apply Hiring of a Wipro Process Associate, Service Desk Analyst, Associate:-
∆ Application Procedure:-
•All India Candidates can Apply For this Wipro recruitment.
•Click on the below Apply Now link.
•Then You will be redirected to the career page of the Wipro Company:-
•Read all the details and Fill all the required details in the form.
•Click on the Submit Button.
•Wait for a few days for a response from the company. Shortlisted candidates will get reverted back.
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Apply links:-
Process Associate (Kolkata Location)
APPLY NOW |||||||||||||||||||||||
Service Desk Analyst (Pune Location)
Associate Order Management (Chennai Location)
